At Elevare Consulting & Co., we believe in outcome-driven partnerships and transparent terms. This Project Work Policy explains our custom project model, milestone-based payment schedules, RaaS outcome billing, scope limits, and what clients can expect when engaging with us for fixed-fee project work.

1. Overview of Project Work

Elevare offers custom, fixed-fee projects for founders, startups, and business teams who need hands-on execution, delivery, or implementation outside of advisory retainers.

Projects may include:

• Website or platform builds

• Workflow/process automation

• Department overhauls (e.g., HR, Sales, Ops)

• Brand identity, marketing automation, or tech stack deployment

• Any high-impact, milestone-driven transformation

Each project is custom-scoped after a Discovery or Clarity Scan session, with a clear SOW, pricing, milestones, and deliverables.

2. What’s Included: Deliverables & Scope

All Projects Include:

• Dedicated Project Team: MBA-level consultants and specialists assigned to your project

• Custom SOW & Timeline: Scope of work, milestones, and delivery dates defined up front

• Milestone-Based Delivery: Assets, systems, or deliverables provided in agreed-upon phases

• RaaS “Last Mile” Guarantee: Final payment tied to a business outcome, KPI, or go-live trigger

• Handover & Documentation: Playbooks, SOPs, or user guides as needed

• Support Window: Limited post-delivery support for launch, adoption, or minor adjustments

Payment Schedules by Project Size:

• Projects up to $5,000: 60% upfront, 20% on asset delivery, 20% on RaaS/outcome

• $5k–$10k projects: 50% upfront, 30% on milestone, 20% on outcome

• $10k–$30k projects: 50% upfront, 30% on milestone, 20% on outcome

• $30k+ projects: 40% upfront, 40% on major milestone, 20% on outcome

Note: The “last mile” (20%) is only invoiced when the agreed KPI, go-live, or value metric is met, as defined in your contract.

Sample Project Scopes:

• Custom web/app builds, process mapping & automation, full department systemization, high-impact campaigns, or multi-phase transformation projects.

3. What’s NOT Included

• Out-of-Scope Requests: Any deliverables, features, or integrations not specified in the signed SOW

• Ongoing Advisory: Advisory, coaching, or “hours on call” are not included—consider a retainer for ongoing support

• Unlimited Revisions: Revisions are limited as defined in the SOW (typically 2–3 rounds per milestone)

• Post-Launch Maintenance: Ongoing support or tech upkeep is available as a separate retainer

4. Communication & Scheduling

• Project Kickoff: Detailed onboarding, timeline, and team introduction

• Check-ins: Scheduled milestone calls and written updates at each phase

• Feedback & Approvals: Client feedback required within agreed review windows to stay on schedule

• Escalation: Any new work or major scope changes will be quoted separately via Change Order

5. Payment Terms & Milestone Invoicing

• Milestone Payments: Invoiced per the agreed schedule (e.g., 60/20/20, 50/30/20, 40/40/20), with the final “last mile” payment tied to an outcome or KPI

• Last Mile (RaaS) Guarantee: The final 20% is only due when the stated result (go-live, KPI, system adoption, launch metric) is achieved

• Change Orders: Major requests outside scope are quoted/invoiced separately

• Refunds: Non-refundable once each phase is completed and approved

6. Confidentiality & Professional Conduct

• All engagements are confidential; project IP, data, and materials are protected

• Professional standards apply; Elevare will not subcontract or outsource work without client approval

7. Scope Expansion & Upgrade Path

• Scope Creep: Any work beyond original SOW will be documented, quoted, and approved in advance

• Upgrade: Clients may upgrade to a retainer for advisory or ongoing optimization, or request new projects as needed

8. Termination & Limitation

• Either party may terminate the project with written notice, subject to completion and payment of all milestones delivered to date

• Repeated delays, lack of feedback, or breach of contract may result in suspension or termination

9. Contact & Support

For questions about this Project Work Policy or your engagement, contact:

Elevare Consulting & Co.

Email: admin@elevareaiconsulting.com

Website: www.elevareconsultingai.com

Note:

This Project Work & RaaS Policy may be updated as Elevare evolves. The latest version is always available at www.elevareconsultingai.com/service-tiers.

Next Steps

To engage Elevare for project-based work:

1. Review this policy and our Service Tiers.

2. Book a Clarity Scan or submit your project inquiry.

3. Receive a custom proposal, SOW, and milestone schedule.

Our team will guide you through every step—from kickoff to outcome.